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Customer Care

Returns & Refunds

Your peace of mind matters. Here's how returns, exchanges and refunds work when you buy directly from Argosta.

Argosta is a home-appliance brand of Elbeshbeshy for Trading Home Appliances S.A.E. (established 1995). Argosta appliances are made in Turkey. Orders placed on argosta.net are received, processed and fulfilled directly by Argosta — payment is Cash on Delivery, collected by our delivery courier when your order arrives.

Return & exchange window

Condition

To qualify for a return or exchange, all of the following must apply:

Items that cannot be returned

Who pays return shipping

If you're returning or exchanging a product because you changed your mind, you arrange and pay for return shipping back to Argosta. If the return is because the product is defective, faulty, or not what you ordered, Argosta arranges and pays for collection — at no cost to you.

How your refund is paid

Argosta orders are Cash on Delivery, so no card or online payment is ever taken — there's no card to refund. Once your return is inspected and approved, we pay your refund by bank transfer to an account in your name, or in cash if our team collects the item from you in person. Our Customer Care team will confirm which applies and take your details over the phone. Refunds are paid within 7–14 business days of approval. Delivery fees are non-refundable unless the return is due to a defective or incorrect product.

How to start a return

Contact Argosta Customer Care with your order number:

Last updated: July 2026